Tuesday, July 11, 2023

Don’t settle for mediocracy!

If you're thinking about purchasing or selling a property, please reach out to me at michaelgacek@edinarealty.com. I bring with me an extensive 38-year track record, boasting 995 successfully closed sales.


It appears that authentic customer service and expertise are becoming increasingly scarce these days. Nonetheless, the valuable lessons imparted by my remarkable customer service mentors during my initial job at the age of 16 have remained etched in my memory. 

Here are the components that make up a high-quality service provider.

Knowledgeable: A service provider who possesses the necessary knowledge and expertise in their field is essential. They should have a deep understanding of their area of expertise, as well as an up-to-date knowledge of any changes or advancements in their field.

Ethical: Ethical conduct is essential in any professional service. It is important that the service provider operates with honesty, integrity, and transparency, and that they follow ethical standards set forth by their industry.

Reachable: A service provider must be accessible to their clients. They should be available to answer questions, provide updates, and address concerns in a timely and efficient manner. Clients should feel confident that they can reach their service provider whenever necessary.

Thorough: A thorough service provider pays attention to detail and ensures that all aspects of their work are completed to a high standard. They should take the time to understand their clients' needs and provide solutions that meet or exceed their expectations.

Personable: Finally, a personable service provider is one who is easy to work with and has good communication skills. They should be friendly, approachable, and able to establish a rapport with their clients. This helps to build trust and confidence in the service provider's abilities.

I'm a dedicated realtor, and if you're looking for these qualities in your home buyer or home seller representative, feel free to reach out to me, as these qualities define who I am.

Sincerely,
Michael Gacek
Realtor since 1985